Shipping Policy
We know how exciting it is to wait for something made just for a book lover. That's why we're committed to getting your order to you as quickly and smoothly as possible.
Processing Time
Every item is made especially for you.
Most of our products are created on demand, meaning they're made specifically for your order rather than stored in a warehouse.
Production typically takes 2β5 business days, depending on product type and seasonal demand.
We appreciate your patience as we create something special just for you.
Shipping Time
πΊπΈ United States
After production is complete, delivery typically takes 4β8 business days (excluding Alaska, Hawaii, and U.S. territories).
π International Orders
We proudly ship to many countries worldwide.
International delivery usually takes 7β21 business days, depending on destination, local postal services, and customs processing.
Shipping Rates
Standard Shipping
Shipping costs are calculated at checkout based on your location and order details.
Free Shipping
Available on qualifying orders and promotional events.
Expedited Shipping
Need your order sooner? Faster shipping options may be available at checkout.
Shipping Protection
Optional shipping protection is available during checkout to help cover lost, damaged, or missing packages during transit.
Order Tracking
Once your order ships, you'll receive a tracking number via email.
You can track your package every step of the way until it reaches your doorstep.
Customs & Import Duties
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country.
These fees are not included in your order total and are the responsibility of the customer.
Shipping Delays
While we work hard to deliver orders on time, unexpected delays can occasionally occur due to:
- Severe weather conditions
- Customs inspections
- Carrier disruptions
- High seasonal demand
If your order experiences a delay, we appreciate your understanding and patience.
Incorrect Shipping Address
Please review your shipping information carefully before placing your order.
If an incorrect or incomplete address is provided:
- We cannot guarantee successful delivery.
- Returned packages may require additional shipping fees for reshipment.
- We are not responsible for orders lost due to incorrect address information.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the delivery date (or expected delivery date).
Our support team will work with the carrier to investigate the issue and, when appropriate, arrange a replacement.
Returns & Exchanges
For information regarding returns, replacements, or refunds, please review our Return & Refund Policy.
Need Help?
If you have any questions about your order, we're always happy to help.
π© Contact us: support@bookishsociety.com
Thank you for supporting Bookish Society.