FAQs

Standard shipping is $4.99 for US orders and $9.99 for international orders. Shipping is free on US orders of $75 or more and on international orders of $100 or more.

You may get your exact shipping expenses by adding products to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be updated immediately and displayed in your final total.

We currently ship to most countries worldwide.

Most orders are made and shipped within 3–5 business days (book vases: 5–7 business days). Delivery then typically takes 4–10 business days within the United States (book vases: 7–15 business days) and 10–30 business days to the rest of the world, including the EU and UK. In total, most US orders arrive within 7–15 business days and international orders within 13–35 business days. Remote areas and customs processing can add extra time. See our Shipping Policy for details.

We currently do not support adding a discount code to an existing order automatically.

However, please contact our support team at support@bookishsociety.com and we'll do our best to assist you.

If you have a valid promotion code, simply add your favorite products to the cart and proceed to checkout.

Enter the code in the discount/promo code box before completing your payment.

Unless otherwise stated, only one promotional code can be applied per order.

We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay and the other payment options shown at checkout.

You can find tracking information in your order confirmation or shipping confirmation email.

If your order contains multiple items, they may arrive separately and include different tracking numbers.

Tracking numbers may take 3–5 business days to appear in the shipping carrier's system.

If your tracking still does not work after 7 business days (US) or 15 business days (international), please contact our support team.

If your package shows as delivered but cannot be found:

1. Check around your delivery location and mailbox.
2. Review the tracking information in your email.
3. Contact your local shipping carrier.
4. Reach out to our support team if the package still cannot be located.

Returned items are inspected within 2–3 business days of arrival, and refunds are processed within 5–10 business days after inspection. Replacements for faulty items are made and shipped as soon as possible.

Refunds may take 10–15 business days to appear in your account depending on your payment provider.

Orders are processed automatically 1 hour after they're placed, so production can start right away and your order reaches you as fast as possible.

You can cancel an order yourself within that first hour: sign in to your account, open Orders, choose the order and select Cancel order. Need to change a size or color instead? Email support@bookishsociety.com within the same hour. After 1 hour, orders can no longer be modified or canceled.

If your order qualifies for cancellation, there is no cancellation fee.

We currently do not offer direct exchanges.

Want a different size or color, or changed your mind? You can return unworn, unwashed items in their original condition within 30 days of delivery and place a new order. Start a return from your account (Orders › choose the order › Request return) or email support@bookishsociety.com. US orders get a prepaid return label (a flat $5.99 return shipping fee is deducted from the refund); outside the US, return shipping is paid by the customer. Personalized items can only be returned if faulty.

If there is an issue with your order (damaged, misprinted, wrong, or lost item), please contact us within 30 days of delivery and our support team will assist you with a replacement or refund — at no cost to you.

Customers in the EU and UK also keep their statutory 14-day right of withdrawal — see our Refund Policy.

Your card will be charged immediately after your order has been successfully placed.

Your bank may decline the payment for security reasons.

Please contact your bank directly or try another payment method. If the issue continues, feel free to contact our customer support team.

Yes. For orders of 10 or more items — for your shop, book club, library, school or event — email us at support@bookishsociety.com with the designs, sizes, colors and quantities you'd like, and we'll reply with our best price. Designs, sizes and colors can be mixed. See our Wholesale page for details.

We take fraud and phishing seriously.

If you receive suspicious emails or messages claiming to be from our store, please contact us immediately at support@bookishsociety.com.

We use secure SSL encryption technology to protect your personal and payment information during checkout.

Your credit card information is processed securely and is never stored on our servers.

Every product goes through a quality inspection before shipping.

Our quality assurance team carefully reviews materials, printing, packaging, and overall product condition to ensure every order meets our standards.